Carrier Furnace Heat Exchanger Recall

The carrier high efficiency gas furnace trade in allowance program is designed to offer homeowners an alternative to replacing only the heat exchanger under the terms of their limited lifetime heat exchanger warranty on a first generation carrier condensing furnace if their furnace experiences a heat exchanger failure. This recall involves carrier and bryant branded 1 5 ton multi zone 4 ton multi zone and 4 ton single zone ductless heat pump outdoor units. I just became aware of the fact that as the result of a class action suit carrier agreed to provide a lifetime warranty of certain high efficiency furnaces in the event of a mechanical failure crack of the secondary heat exchanger.

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Carrier high efficiency gas furnace heat exchanger issues one the most common issues found in carrier high efficiency gas furnaces is corrosion or blockage is their secondary heat exchangers in approximately 5 to 10 years after the original installation date or in other words premature secondary heat exchanger failure.

Carrier furnace heat exchanger recall.

I believe our unit is one of these covered furnaces. Carrier weathermaker sxi 58sxb080. All secondary heat exchangers from replaced furnaces or whole furnaces replaced under this policy must be held at the distributor for potential factory inspection for. As a solution to new legislation controlling emissions steel bars were fitted at the top of furnaces causing overheating.

Is enhancing the warranties on its 90 percent plus efficient gas furnaces providing a 20 year parts and labor warranty for the secondary heat exchanger. The full payment of 270 would go to furnaces 13 years or younger with lower amounts for older. The problems which prompted a recall of these furnaces include burner and heat exchanger failure leading to both the possibility of fires and the escape of hazardous gases. The enhancements respond to a recent class action lawsuit claiming premature failure on the secondary heat exchanger found in carrier bryant payne and day night high efficiency condensing gas furnaces.

The agreement is a short 66 pages in length. It states carrier will pay up to 270 to reimburse anyone who previously experienced a failed secondary heat exchanger. Many of these units have developed serious operational issues or have failed completely. A copy of the 90 furnace secondary heat exchanger inspection certificate must also be attached to or held with the secondary heat exchanger part or furnace.

The model number and product number can be found on the nameplate rating plate on the side of the units. Apparently service bulletin smb 09 0024b has more detail on the new furnace credit but i cannot find a copy. Our hvac guy called carrier and they stated only a less than half of the service bulletin amount credit toward a new furnace and no more credit toward the replacement of the secondary heat exchanger. This was one of many carrier bryant and payne furnaces we have been seeing recently installed prior to 2010 with a problematic secondary heat exchanger.

There is a sliding scale of compensation correlating to the age of the furnace. The units are used for cooling and heating homes and light commercial facilities. Recently we replaced a seriously failed carrier furnace.